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Select Store SORA · Phnom Penh, Cambodia

Become Our Store Manager

Join Cambodia's newest premium Japanese specialty store, and help set the standard from day one.

NewNewly opened premium store
JP StandardsJapanese working culture & training
TransparentClear, performance-based hiring

Why Join Us

A store built from the ground up — with you leading it.

Japanese standards

Operational discipline and service quality drawn directly from Japanese retail practice.

Real development

Structured coaching and a defined path toward multi-store leadership.

Transparent process

Every recruitment step is disclosed upfront, evaluated on performance, not guesswork.

01

Build something meaningful from the beginning

This is a newly opened store. The systems, the culture, and the team habits you establish in year one will shape how SORA operates for years after. Few managers get to start with a blank floor plan.

02

Lead Cambodia's newest premium Japanese specialty store

SORA brings a curated Japanese specialty retail concept to Phnom Penh. You'll be the one translating that concept into daily execution on the shop floor.

03

Develop your leadership career

Ongoing coaching, defined performance checkpoints, and a professional development track built around Japanese retail management standards.

04

Join a supportive, high-performing team

You won't be building alone. SORA's team is small by design, so decisions are fast and support is direct.

Ready to lead a premium retail experience?

Start Your Application

Responsibilities

What you'll own as Store Manager

Leadership & Team

Lead, coach, and develop the team

Recruit, train, onboard, and evaluate staff. Manage scheduling and workforce planning, and run regular performance reviews that foster accountability and continuous improvement.

Store Operations

Own daily store operations

Oversee cleanliness, merchandising, and visual presentation. Ensure compliance with company policy, safety standards, and monitor stock replenishment and product availability.

Customer Experience

Deliver Japanese hospitality standards

Handle customer inquiries and feedback professionally, build lasting customer relationships, and promote a customer-first culture across the team.

Sales & Performance

Drive sales & business results

Achieve monthly and annual targets, monitor KPIs and implement action plans, analyze performance, and support promotional and seasonal merchandising initiatives.

Inventory & Assets

Protect stock & company assets

Ensure accurate inventory management and regular stock audits, minimize loss through effective controls, and maintain operational integrity.

Reporting

Report & manage costs

Prepare daily, weekly, and monthly operational reports, monitor store expenses, and coordinate with management on performance and improvement initiatives.

Think you're the right leader?

Apply in Less Than 3 Minutes

Qualifications

What we're looking for

Required

  • Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field preferred
  • Minimum 3 years of experience in retail, hospitality, or operations management
  • At least 1–2 years of leadership or supervisory experience
  • Strong leadership, coaching, and people management skills
  • Excellent communication and interpersonal abilities
  • Strong analytical, organizational, and problem-solving skills
  • Customer-oriented mindset with a commitment to service excellence
  • Proficiency in Microsoft Office applications

Preferred

  • Experience in premium retail, lifestyle, or Japanese retail environments
  • Experience managing sales targets and operational KPIs
  • English communication skills are an advantage

Core competencies

Leadership & Team Development Retail Operations Management Customer Experience Management Sales Performance Management Inventory Control Strategic Planning Problem Solving & Decision Making Communication & Relationship Building Time Management Adaptability & Continuous Improvement

Salary & Benefits

What SORA offers in return

Monthly Salary USD $600 – $1,200

Final salary is determined based on professional experience, leadership capability, industry knowledge, interview performance, and overall qualifications.

Competitive salary package

Pay benchmarked to management roles in Phnom Penh's premium retail sector.

Performance-based incentives

Bonuses tied to transparent, disclosed store performance targets.

Career advancement

A defined track toward senior and multi-store leadership as SORA expands.

Professional training

Leadership development grounded in Japanese retail operating standards.

NSSF

National Social Security Fund coverage as required by Cambodian law.

Seniority payment

Paid in accordance with Cambodian Labor Law.

Annual leave & holidays

Paid annual leave and public holidays.

Japanese management standards

A supportive, professional working environment shaped by Japanese working culture.

Recruitment Process

A simple, transparent process

01

Submit your application

Complete the short form below. It takes less than three minutes.

02

Initial screening

Our team reviews your application and reaches out to qualified candidates directly.

03

Interview

A conversation about your experience, leadership style, and fit with SORA's standards.

04

Offer & onboarding

Successful candidates receive a clear offer and a structured onboarding plan.

Take the next step in your career.

Join Select Store SORA

Final Call

Ready to Build Something Meaningful?

We're looking for one exceptional leader to shape the future of Select Store SORA.

Apply Today

Application

Apply to become Store Manager

We'll follow up directly with qualified candidates.

Please have ready
  • Updated CV
  • Expected salary
  • Available start date
Apply on Our Website

Or email hr-recruiting@seats-inc.com / Telegram 089 777 231.

S.E.A.T.S Inc., #54 & #56, St. 388, Toul Svay Prey 1, Boeng Keng Kang, Phnom Penh · View on Google Maps →

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